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    <description>Reporting, data and business performance for growing UK service businesses.</description>
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    <lastBuildDate>Wed, 14 Oct 2026 09:00:00 GMT</lastBuildDate>
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      <title>A new Vizora website, and Vizora AI Alerts</title>
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      <pubDate>Wed, 14 Oct 2026 09:00:00 GMT</pubDate>
      <dc:creator>Andrew Chaplin</dc:creator>
      <description>Our new website explains Data Forge and the Vizora Portal, and introduces Vizora AI Alerts: describe an alert in plain English and we email the right person.</description>
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      <title>Is your business data AI-ready? What most businesses get wrong</title>
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      <pubDate>Fri, 26 Jun 2026 09:00:00 GMT</pubDate>
      <dc:creator>Sean Gorman</dc:creator>
      <description>AI is only as trustworthy as the data you feed it. Why scattered exports let AI down, and what AI-ready data actually looks like for a growing business.</description>
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      <title>Why better reporting transforms business outcomes: a conversation with Vizora director Sean Gorman</title>
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      <pubDate>Tue, 02 Jun 2026 09:00:00 GMT</pubDate>
      <dc:creator>Felix Kraty</dc:creator>
      <description>Sean Gorman on why good reporting tracks with success, the hours lost to manual reports, and three tips: start small, measure inputs, know what good looks like.</description>
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      <title>Top KPIs every facilities management business should be tracking</title>
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      <pubDate>Mon, 27 Apr 2026 09:00:00 GMT</pubDate>
      <dc:creator>Sean Gorman</dc:creator>
      <description>The ten KPIs every facilities management business should track, from first-time fix rate to client satisfaction: why each matters and how to use it.</description>
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      <title>Five signs your business has outgrown spreadsheets</title>
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      <pubDate>Fri, 17 Apr 2026 09:00:00 GMT</pubDate>
      <dc:creator>Sean Gorman</dc:creator>
      <description>Spreadsheets are flexible, familiar and free, until they aren't. Five signs a growing service business has outgrown them, and what to do about it.</description>
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      <title>From reports to results: do you know which work actually makes you money?</title>
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      <pubDate>Thu, 02 Apr 2026 09:00:00 GMT</pubDate>
      <dc:creator>Felix Kraty</dc:creator>
      <description>Vizora MD Andrew Chaplin on job profitability reporting: what it is, why most service businesses are flying blind without it, and what it makes possible.</description>
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      <title>Numbers aren't enough: is your reporting actually telling you anything?</title>
      <link>https://vizora.uk/blog/numbers-arent-enough-is-your-reporting-actually-telling-you-anything/</link>
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      <pubDate>Fri, 06 Mar 2026 09:00:00 GMT</pubDate>
      <dc:creator>Sean Gorman</dc:creator>
      <description>Does your reporting give you a spreadsheet of numbers, or something you can act on? Two real examples of the gap between data and insight, and how to close it.</description>
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      <title>Feel like you're wading through treacle? Five reasons bad reporting is probably the cause</title>
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      <pubDate>Mon, 02 Feb 2026 09:00:00 GMT</pubDate>
      <dc:creator>Sean Gorman</dc:creator>
      <description>Working harder than ever but progress feels slow? Five ways bad reporting holds a business back, from month-old numbers to accountability without a number.</description>
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      <title>Five reasons your reporting isn't working (and what you can do about it)</title>
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      <pubDate>Fri, 23 Jan 2026 09:00:00 GMT</pubDate>
      <dc:creator>Ollie Coekin</dc:creator>
      <description>Why the reporting built into job management software lets field service businesses down, and a practical fix that doesn't mean replacing the systems you have.</description>
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      <title>Five reasons SMEs will outsource BI like payroll, and sooner than you think</title>
      <link>https://vizora.uk/blog/5-reasons-why-smes-will-outsource-bi-like-payroll-and-sooner-than-you-think/</link>
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      <pubDate>Wed, 10 Dec 2025 09:00:00 GMT</pubDate>
      <dc:creator>Sean Gorman</dc:creator>
      <description>UK SMEs already outsource HR, IT, payroll and marketing. Why reporting and business intelligence are next, and a quick test of whether your business is ready.</description>
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      <title>Part 4: Building your performance engine: the practical guide to implementation</title>
      <link>https://vizora.uk/blog/building-your-performance-engine-the-practical-guide-to-implementation/</link>
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      <pubDate>Tue, 04 Nov 2025 09:00:00 GMT</pubDate>
      <dc:creator>Sean Gorman</dc:creator>
      <description>Part 4 of the Growth Operating System series: why spreadsheets and point tools fall short, the realistic options for an SME, and a practical roadmap.</description>
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      <title>Part 3: The input imperative: why smart businesses measure activities, not outcomes</title>
      <link>https://vizora.uk/blog/the-input-imperative-why-smart-businesses-measure-activities-not-outcomes/</link>
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      <pubDate>Tue, 04 Nov 2025 09:00:00 GMT</pubDate>
      <dc:creator>Sean Gorman</dc:creator>
      <description>Part 3 of the Growth Operating System series: you can't control outcomes, only inputs. How to reverse-engineer the activity metrics that drive results.</description>
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      <title>Part 2: Two frameworks that drive performance: Balanced Scorecard and OKRs</title>
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      <pubDate>Tue, 04 Nov 2025 09:00:00 GMT</pubDate>
      <dc:creator>Sean Gorman</dc:creator>
      <description>Part 2 of the Growth Operating System series: what the Balanced Scorecard and OKRs are, how they differ, and how a field services business can use both.</description>
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    <item>
      <title>Part 1: Why large, successful companies outperform: it's not just scale, it's systems</title>
      <link>https://vizora.uk/blog/why-large-successful-companies-outperform-its-not-just-scale-its-systems/</link>
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      <pubDate>Tue, 04 Nov 2025 09:00:00 GMT</pubDate>
      <dc:creator>Sean Gorman</dc:creator>
      <description>Part 1 of the Growth Operating System series: the gap between businesses that measure what matters and those that fly blind, and what closing it takes.</description>
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      <title>Why reactive maintenance businesses struggle with reporting, and how to fix it</title>
      <link>https://vizora.uk/blog/why-reactive-maintenance-struggles-with-reporting-and-how-to-fix-it/</link>
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      <pubDate>Thu, 09 Oct 2025 09:00:00 GMT</pubDate>
      <dc:creator>Sean Gorman</dc:creator>
      <description>The most common reporting problems in reactive maintenance, from disconnected data to month-old reports, and what the best RM businesses are doing about them.</description>
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