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Reporting for fire, security and compliance servicing

Every certificate accounted for. Every contract measured.

This is a recurring-revenue business with a compliance obligation attached. The contract pays the bills, the remedial work carries the margin, and the certificate is the thing that has to be right. Those three live in different systems, so nobody can see how they relate.

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What gets in the way

  • Service contract profitability is assumed rather than measured.
  • Remedial work is identified and quoted, then never chased.
  • A certificate goes past its due date and the exposure is only found in an audit.
  • Engineer productivity varies widely and nobody can say by how much.

Systems we typically connect in fire, security and compliance servicing

BigChangeAccess DimensionsRe-flowSageXeroPipedrive

Not listed? See all integrations or just ask.

KPIs we help fire, security and compliance servicing businesses track

Margin by service contract and by client

PPM completion within the compliance window

Remedial quote conversion rate and value

Certificate compliance and expiry exposure

First time fix % and repeat visit rate

Recurring against remedial revenue mix

Vizora AI Alerts

Find out while you can still do something about it

Vizora AI Alerts check your figures every day and email the person who can act when one crosses a threshold. Typical rules in fire, security and compliance servicing:

Alert

A certificate due date passes without a completed visit

Alert

A remedial quote goes unactioned beyond an agreed number of days

Alert

A service contract's margin falls below target

Real results

Nirvana Maintenance: Profitability up 20% in twelve months

20%increase in profitability within 12 months
Dailyvisibility of job-level margin, not monthly
Automatedalerts on underperforming jobs
Read the Nirvana Maintenance case study

Fire, security and compliance servicing — common questions

Can you alert us before a certificate expires rather than after?
Yes, and that is the more useful rule. Alerting on an approaching due date gives you time to schedule the visit; alerting on a missed one only tells you about a problem you already have.
Can we see how much remedial work we are leaving on the table?
Yes. Quoted remedial value against converted remedial value, by client and by engineer, is usually one of the more uncomfortable reports we build — and one of the most valuable.
We report to clients on compliance. Can that come from here?
Yes. Client-facing compliance reporting can be produced from the same certified data, with access controlled so each client sees only their own estate.

Don't settle for incomplete dashboards or static reports

Thirty minutes on the systems you run and the questions you can't answer today, followed by a one-page written summary within a day. No cost, no obligation.

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